What's the Cost of Digital Marketing: Marketing Agency Vs Freelancer
Most businesses engage external digital marketing expertise to provide inbound marketing, SEO, PPC, and social media services. That expertise comes in the form of either an agency or freelance talent. In a tough B2C and B2B environment, budgets are tight and largess limited, so how can prospective clients come to grips with the cost of digital marketing. Why Hiring A Digital Marketing Agency In Is Cheaper Than You Think! Up until now, establishing reasonable prices for hiring a digital marketing agency has been murky and anything but transparent. Relying on gut instinct won't get you very far, and public data on rates and fees for services remains elusive.
If you consider tapping into
external digital
marketing expertise, gaining a clear line of sight on the average costs
of monthly retainers and hourly rates for digital marketing can be challenging
and time-consuming to compile. Digital
Marketing Pricing Survey Insights, A recent survey by Credo, a company
that matches prospective clients with marketing agencies or consultants,
released its latest study of digital marketing pricing. The survey was
distributed to 184 respondents
across 19 countries and produced some interesting insights on the present
trends for digital marketing costs. Freelance consultants consistently price
based on hourly or monthly base rates and project fees. Worldwide digital
consultant rates continue to be based on years of experience. Consultants with
1-3 years of experience
charge around $88, while those with 10+ years of experience charge an average
of $189.
Agency pricing appears all over
the map. Agencies with 2 to 5 employees
and 6 to 10 employees charged more on average than agencies with 11 to 20
employees. According to the survey, SEO agencies appear unsure about pricing
their services,
with pricing all over the shop. The survey showed an hourly range of $145 to
about $181. Agencies and consultants with a strong strategic focus charge
higher rates than those with a broader portfolio
of services. Monthly retainers, project fees, and hourly rates are all higher
for strategy related services.
Implications For Clients
Assess precisely what digital
marketing services you are after, overlay that with a monthly service
fee from a pool of prospective agencies, and use that as the starting point in
your negotiations. Most agencies are very clear about their cost base and what
utilization rates they are targeting and so consequently, understand just how
far they can comfortably negotiate. Agency Versus Freelancer
As you would expect, there are some key differences in pricing between freelancers
and agencies.
Freelancers are mostly servicing
clients through a blend of hourly rates and project-based fees.
Agency preference for
monthly-retainer contracts is not surprising;
after all, they usually have more overhead to cover
The average digital marketing
industry monthly retainer contract
starts at $1,000 and ranges up to $5,000.
The larger the agency, generally,
the more services they offer under one umbrella. If you are looking for a blend
of digital marketing services, hiring an agency will reduce the coordination
you need to do as a client. The larger the agency, the more customized solutions
it usually provides, and hence, the higher the average price point per customer
required to cover that specialized
expertise and talent. The Best Clients Often, small and medium-sized businesses
feel they are at a disadvantage in negotiating with an agency due to their lack
of scale compared to larger clients.
However, frequently, small and medium-sized businesses are the best clients
from an agency perspective.
The reality is, digital advertising
as an industry is still a comparatively
immature market, and the majority of agencies lack the corporate expertise and
infrastructure to service enterprise scaled customers.
Hence small to medium businesses
provide an agency with reliable bread and butter revenue streams without the
complexity and high servicing costs of large multinational
clients. So, if you are a small or medium-sized business, don't be embarrassed
to negotiate with an agency.
They need clients like you, another reason why the cost of hiring a digital
marketing agency may be lower than you may expect! High Demand Agency Services
Despite the profusion of digital marketing services,
SEO and PPC services remain most agencies primary sources of revenue. The top
five services clients seek are SEO PPC management, Social media Content
marketing Analytics, and UX.
Analytics and user experience
design (UX) is growing as their importance
to attracting prospects and retaining customers
becomes clear. This recognition is reflected in their growing footprint within
the digital marketing services clients seek from their agencies.
While this is good news for the
industry as a whole, as it indicates
a more disciplined and structured approach to digital advertising in the Middle
East, it also points to a continued lack of recognition by business owners and
marketers of the need to put in place adequate analytic
capability in-house.
Similarly, ensuring an engaging
user experience from the launch of a digital
marketing initiative would go a long way towards supporting the consumer
acceptance of online
marketing, particularly as regional Internet users have become more
experienced and have higher expectations of the online UX.
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Conclusion If you are in the
process of hiring a marketing
agency, the news is good. The cost of hiring a digital marketing agency
may be lower than you anticipate,
and there are different pricing structures and models available.
Many agencies
use a combination of pricing models such as monthly retainer for standard
services, milestone
pricing for projects they frequently do, or hourly pricing for new or more
complex work. Discuss which pricing model works best for you with your prospective
agency, and you may be in for a delightful surprise!
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